Service Chat BotsService Chat Bots provide some sort of service, whether that be customer service, product sales, site guides, information gathering, survey taking, or something else. These are generally more goal-oriented bots that may try to accomplish something with each chat, whether that be guiding someone through your web site, giving them information, selling items, or gathering information. These bots can be built to carry on any sort of conversation or just to focus on achieving their goals.
|• Customer Service||• Survey Takers|
|• Sales Agents||• Information Gathering|
|• Web Site Guides||• Direct Service Providers|
When creating your own custom chat bot, you can either choose to "clone" an existing chat bot to use as a starting point, or you can start a new bot without any existing conversation ability and have it built from the ground up. When selecting a chat bot to clone, you want to choose one that's as similar in personality to the bot you want built. To find out more about specific chat bots, select one from the column on the left and click the link below it. You can also find out more about starting a new chat bot without any existing conversational ability here.